Frequently Asked Questions


What are the payment options?

At this time, we can only accept payment through all major credit cards.

Where do you ship?

We can ship internationally, but please contact us directly for separate shipping costs.

Are you able to offer a discount on your products if I buy in bulk?

For any bulk orders, please email us at to discuss pricing. Thanks!

Do you offer gift cards?

We do not offer gift cards at this time.

An item I wanted is sold out, when will it be restocked?

At Big Rock Maple Products, all of our maple syrup is made in small batches. When a product sells out we'll update when more is available. However, our supply is limited and it is not uncommon for us to be out of stock. If this happens, we will update accordingly and hope that you check back next season for more of our delicious product!